Effective Date: 12/06/2025

At Kattidam, accessible via our website and Android application, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

a. Personal Information

• Name
• Mobile number
• Email address
• Location/address
• Profile picture (optional)
• Business or professional details (e.g., shop name, labor type, contractor type)

b. Usage Data

• Device information
• IP address
• Browser type
• Pages visited
• Time spent on pages
• Crash logs and app performance data

c. Location Data

We may collect your precise or approximate location to connect you with nearby service providers or customers.

2. How We Use Your Information

• Create and manage your account
• Display user listings and services
• Connect building owners with nearby shops, contractors, or laborers
• Improve user experience and platform performance
• Send you notifications and updates
• Detect and prevent fraud or misuse
• Comply with legal requirements

3. Information Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

• Other users of the app/website (based on your profile visibility)
• Service providers or vendors assisting with technical operations
• Law enforcement or government agencies, if required by law
• In case of business transfers such as a merger, acquisition, or sale

4. Data Retention

We retain your information for as long as your account is active or as needed to:

• Provide services
• Fulfill legal obligations
• Resolve disputes
• Enforce our agreements

5. Security

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

You can:

• View and edit your profile information
• Delete your account at any time
• Opt-out of non-essential notifications
• Request access to or deletion of your data (subject to verification)

To make such requests, please contact us at: support@kattidam.com

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and/or notifying you through the app or email.

9. Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at:

Kattidam Support
Email: support@kattidam.com
Phone: 9655794572